SHIPPING POLICY
DELIVERY
We will deliver goods ordered by you as soon as possible to
the address you give us for delivery, but in any event within days of
your order. However we reserve the right not to make deliveries outside
the United Kingdom unless our ordering form provides that facility.
Upon
receipt of your order you will be asked to sign for the goods received
in good condition. If the package does not appear to be in good
condition then please refuse the delivery. If you are unable to check
the contents of your delivery at the point of delivery then please sign
for the parcel as "UNCHECKED". Failure to do so may affect any warranty
claims that you make thereafter.
If the goods we deliver are not
what you ordered or are damaged or defective or the delivery is of an
incorrect quantity, we shall have no liability to you unless you notify
us in writing, at our contact address, of the problem within 28 working
days of the delivery of the goods in question.
We shall deliver
the goods to you within days ('the long delivery date") of the date on
which you ordered them. If we do not so deliver the goods by the
delivery date then the sale is cancelled and we shall return all monies
paid by you to us under the contract of sale but, notwithstanding ,
shall have no liability to you for the return of monies or otherwise
unless you notify us in writing at our contact address of the
non-delivery within 28 days from the long delivery date.
Business
Purchases: If you fail to take delivery of the Products and without
prejudice to any other rights and remedies available to us, we may:
(a)
store the Products until actual delivery and charge you the reasonable
costs (including, without limitation, insurance) of storage;
(b)sell
the Products at the best readily obtainable price and either:– (i)
where you have not already paid for the Products, account to you (after
deducting all reasonable storage and selling expenses) for any excess
over the price you agreed to pay for the Products or charge you for any
shortfall below the price you agreed to pay for the Products; OR (ii)
where you have already paid for the Products, account to you (after
deducting all reasonable storage and selling expenses) for any proceeds
received.
IMPORT DUTY
Goods dispatched to other countries outside of the EU may
be liable to Import Duty, Tax or VAT. When ordering from us you agree to
pay any such Duties which may be imposed by your country's government.
If
you refuse to pay any Import Duty / Tax / VAT imposed and thereby
prevent delivery of your order you will remain liable for the purchase
price of the product/s and any Import Duty / Tax / VAT or penalty
imposed by your government.
Title for Consumers
Title in any products ordered from us does not pass to you, the purchaser until we have received and processed a valid payment, and that payment has been made into our own bank account and your order has been shipped.
Title for Business Orders
The Products are at your risk from the time of delivery.
Ownership of the Products shall not pass to you until we have received
in full (in cash or cleared funds) all sums due to us in respect of: the
Products; and all other sums which are or which become due to us from
you on any account. We shall be entitled to recover payment for the
Products even though ownership of any of the Products has not passed
from us.
Until ownership of the Products has passed to you, you must:
(a)store
the Products (at no cost to us) separately from all your other products
and products of any third party in such a way that they remain readily
identifiable as our property; and
(b)not destroy, deface or
obscure any identifying mark or packaging on or relating to the
Products; maintain the Products in satisfactory condition and keep them
insured on our behalf for their full price against all risks
Your right to possession of the Products shall terminate immediately if:
(a)you
have a bankruptcy order made against you or make an arrangement or
composition with your creditors, or otherwise take the benefit of any
statutory provision for the time being in force for the relief of
insolvent debtors, or (being a body corporate) convene a meeting of
creditors (whether formal or informal), or enter into liquidation
(whether voluntary or compulsory) except a solvent voluntary liquidation
for the purpose only of reconstruction or amalgamation, or have a
receiver and/or manager, administrator or administrative receiver
appointed of its undertaking or any part thereof, or a resolution is
passed or a petition presented to any court for your winding up or for
the granting of an administration order in respect of you, or any
proceedings are commenced relating to your insolvency or possible
insolvency or we have reason to believe that any of the above are likely
to occur; or
(b)you suffer or allow any execution, whether legal
or equitable, to be levied on your property or obtained against you or
you are unable to pay your debts within the meaning of section 123 of
the Insolvency Act 1986 or you cease to trade; or
(c) you encumber or in any way change any of the Products.
You
grant to us, our agents and employees an irrevocable licence at any
time to enter any premises where the Products are or may be stored in
order to inspect them, or, where your right of possession has
terminated, to recover them.
FAULTY PRODUCT, DAMAGED, OR DEAD ON ARRIVAL
Please note that any products returned to us which you
claim to be defective will be checked and verified by our technicians.
Any returned products that are not found to be defective will be
returned to you and we shall charge you for the returned transport costs
via your original payment method or hold the product until full payment
has been received by us for the return transport costs.
If you notify a problem to us under this condition, our only obligation will be, at your option:
(a) to make good any shortage or non-delivery;
(b) to replace or repair any goods that are damaged or defective; or
(c) to refund to you the amount paid by you for the goods in question in whatever way we choose.
Save
as precluded by law, we will not be liable to you for any indirect or
consequential loss, damage or expenses (including loss of profits,
business or goodwill) howsoever arising out of any problem you notify to
us under this condition and we shall have no liability to pay any money
to you by way of compensation other than to refund to you the amount
paid by you for the goods in question as above.